April 2016 | LTrent

How to make your testing officer feel comfortable

driver and trainer
The Aim of the Test
Learner drivers usually hear stories from their friends on what the driving test is going to be like and advice about what to do. Some of this is true, most is not.
During the driving test, the learner driver’s aim is to make the testing officer feel comfortable, that is, they feel safe in the car with you.
Setting off in a controlled manner and driving confidently right from the outset will make the testing officer more relaxed.
Generally, if the testing officer is chatting with the learner driver, this is a sign that they feel confident. If they are using the grab handles then they might not be feeling so comfortable!

Appearance Counts
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The test starts before the learner driver gets into the car. The learner driver wants to make a good first impression to the testing officer.
Follow these points:

  • Don’t be late
  • Be neat and tidy
  • Smile
  • Have all paperwork sorted out and neat (look after your logbook)
  • Have a clean car parked in the correct location
  • Know how to operate the indicators and brake lights without the engine running

How to drive during the test
Be seen
We have heard from some students that they have been advised to drive 15 km/h below the speed limit. This is not a good idea, it will make the testing officer question the learner driver’s ability. It is best to drive with the flow traffic up to the speed limit unless there is reduced space or vision, then slow down as required.
You may hear stories that everyone fails for head checks or blind spots. While this is often true, the solution is not to look like a laughing clown at Luna Park while driving. You need to understand what you are looking at, then you can check the appropriate blind spot, the traffic and do observation checks for the situations presented. Testing officers are onto people who are looking just for show and will be really picky about observation errors for these applicants.
Learner drivers need to make safe decisions. We have all been in the situation of waiting to do a right-hand turn onto a busy road waiting for a gap (high risk of accident). This will be on the test too. You cannot be swayed by the aggressive driver four cars back honking the horn. If there isn’t an appropriate gap, then wait till one comes along. The testing officer would prefer the driver to wait for a safe gap than have a go at a gap that is not big enough. Remaining calm in this situation will show the testing officer maturity in your driving.
Sometimes things go wrong on the driving test. The car might be stalled or your reverse parking may be botched. Remember these two things – the testing officer is human, they might not have noticed the mistake and it is OK to make a couple of errors, often they are not marked as harshly as you might think.
It is most important the learner driver does not give up after the first mistake. Just take a deep breath, relax the grip on the wheel and carry on.

Getting Results
Thanking the testing officer regardless of the result will put them in a better mood for the next applicant!
If you are not successful on their first attempt, don’t argue with the testing officer about the result. There is every chance that you will end up with the same testing officer in the next attempt. That will make for a very quiet drive…

Driving Test Intricacies: The Test Car

There are many components to the driving test. Many of these driving test intricacies can put positive or negative impressions in the mind of the testing officer. In this post, we explore the details of the test car.

What car can be used for the driving test?

Service NSW does not provide a test car for learner drivers on the test day. However, the learner can take the driving test in any registered vehicle matching the licence class they are being tested for. This must be a vehicle that weighs up to a maximum of 4.5 tonne Gross Vehicle Mass (GVM) and seats no more than 12 people. We, of course, do not recommend taking a moving truck to the test.

What will the testing officer be looking for?

The testing officer will check that all the brake and signal lights are working correctly, and have no cracked or broken lenses. This is to ensure the safety of the driver, the passengers and the other drivers on the road. A learner driver needs to be able to communicate properly on the road with correct signals during the driving test.

Other safety essentials include a clean and crack-free windscreen without chip damage, tyres that are not worn out and rims without any sharp edges from crash damage. Inside the car, the testing officer will check to make sure the seat belts are functioning properly.

How can the testing officer be helped to feel comfortable and safe in the car?

Having a half-eaten Happy Meal, the dogs breakfast (we mean that literally) and school textbooks that can fill a library in the back seat of the testing car is not the ideal way of impressing your testing officer. Yes, impressions do count. Make sure the car is clean and free of debris that may become a hazard in an accident. We recommend that it doesn’t smell like month old unwashed laundry either. Let’s make the testing officer feel comfortable when they enter the car.

Although a BMW for example may excite some testing officers, more often than not they will fear the learner may go over the speed limit. BMWs tend to do that to drivers… We recommend using a car that is less aggressive and places an emphasis on safety first.

What is the Trent Concierge?

The Trent Concierge is a driving test concierge service. Trent Driving School ensures that all the other variables are eliminated and the learner driver only concentrates on the task at hand: the driving test.

The Trent driver trainer will pick up the learner on the test day from home, school or work. The driver trainer will also warm up the learner during the drive to the testing location, and present them to the testing officer. At the end of the test the student will be driven back to their original location.

The Trent Concierge car won’t have rubbish floating around on the floor, or McDonald’s ready for the testing officer on the backseat – although we may want some to fill our stomachs before the test. Nor will the car have any safety concerns such as broken tail lights.

Most importantly, testing officers feel more at ease in our dual-control fitted cars, as they have a braking pedal on their side of the footwell.

Read more:
WHAT’S IN A DRIVING TEST?   |  DRIVING TEST SUCCESS